In the event of a dispute, we inform you that customers may use the alternative consumer dispute resolution entities mentioned below.
Direção-Geral do Consumidor (Directorate-General for Consumer Affairs)
https://www.consumidor.gov.pt/
Online Dispute Resolution
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage
Alternatively, customers may also contact the following centers.
National Center for Consumer Conflict Information and Arbitration
https://www.cniacc.pt/pt
Coimbra District Consumer Conflict Arbitration Center
https://cacrc.pt/
Lisbon Consumer Conflict Arbitration Center
http://www.centroarbitragemlisboa.pt/
Autonomous Region of Madeira Consumer Conflict Arbitration Center
https://www.madeira.gov.pt/cacc/
Porto Information and Arbitration Center
https://www.cicap.pt/
Vale do Ave Information and Arbitration Center
https://www.triave.pt/
Vale do Cávado Information and Arbitration Center
https://www.ciab.pt/pt/
Algarve Information, Mediation and Arbitration Center
https://www.consumidoronline.pt/pt/